When you have control over your anger, you can ensure that your emotions do not get bottled up, remain calm, and learn to effectively show your emotions without harming your relationships.

In fact, you should learn to express your emotions, but they must be showcased in a healthy way that does not negatively affect other people. It should not be something you hide from.

It is important to note that anger is a normal emotion, especially when you feel mistreated or wronged. There can be overlapping factors that influence one’s anger management issues. Some people with anger may suffer from low self-confidence, trust issues, or even have past experiences with physical, emotional, or sexual abuse. The whole group will then discuss how the situation would have unfolded differently had the pair chosen the opposite method of communication.Feelings of anger or violent actions can be related to many underlying mental health issues, such as depression, anxiety, or addiction problems. After each pair has performed, the rest of the group will then evaluate the impact the positive or negative communication had on the situation presented in the role play. You will have between 20 and 30 minutes to plan and prepare your role play, before performing it in front of the rest of the group and the course leader. A mixture of both verbal and non-verbal communication should also be included. For example, if one of the scenarios were to involve a faulty product being returned to a shop, you could choose to resolve the situation positively by portraying a calm customer politely asking for and being granted a refund, or you could choose to portray an angry customer who does not want to listen to staff and escalates the situation to management. In your pairs, you must plan and produce a role play based on the scenario, choosing to follow a path of either positive or negative communication to resolve the imagined situation. You will be assigned one of the following scenarios by the course leader. Role play also allows you to build both confidence and experience in how to handle different situations and issues that may arise in your day-to-day life and in your career. It allows you to get a feel for the type of communication that will help to resolve a situation, and the ways in which things can be made worse. Role play is particularly useful for exploring how people respond differently to the same situation.

Anger management role play script